Privacy Policy
This policy explains how your personal data is collected, used, and protected when you use Thahab's website and services.
Effective date: April 24, 2026
Thahab (“we”, “our”, “us”) operates its direct-to-consumer services through AlGhosen Business Services Company (“AlGhosen”), the legal entity responsible for processing personal data. We are committed to protecting your privacy and handling your personal data transparently and securely.
1. What Information We Collect
When you interact with our website or services, we may collect:
Personal Information
- Name.
- Email address.
- Mobile number.
- Delivery and billing address.
Order Information
- Products purchased.
- Transaction details.
Technical Data
- IP address.
- Device and browser type.
- Website behavior and cookies.
Marketing and Social Media Data
- Preferences and interactions with campaigns.
- Engagement with ads on Meta, Google, and TikTok.
- Public profile data where permitted.
2. How We Use Your Information
- Process and deliver your orders.
- Provide customer support.
- Send marketing communications with your consent.
- Improve our website and user experience.
- Analyze campaign performance.
- Comply with legal obligations.
3. Marketing Communications
With your consent, we may contact you by email, SMS, WhatsApp, or targeted digital advertising. You may unsubscribe at any time using the link in our communications or by contacting us.
4. Sharing Your Information
Where necessary, we may share your data with AlGhosen Business Services, secure PCI-compliant payment providers, delivery partners, marketing platforms such as Meta and Google, and technology providers such as Shopify and analytics tools. We require our partners to handle your data securely and lawfully.
5. Data Storage & Transfers
Your data may be processed within Saudi Arabia or transferred internationally where necessary, in compliance with applicable laws.
6. Data Retention
We retain your data only as long as necessary for order fulfillment, legal compliance, and business operations.
7. Your Rights
You may request access to, correction of, or deletion of your data; withdraw consent; or object to marketing. Use the contact details below to submit a request.
8. Cookies
We use cookies to improve functionality, analyze usage, and deliver personalized advertising. You can manage cookies through your browser or consent banner.
9. Updates
We may update this policy from time to time. Any changes will be posted on this page.
10. Contact
Thahab / AlGhosen Business Services